Case Management

“AP had nothing but praise for you and thinks you are amazing and have supported her through the most difficult time in her life. You always give AP care, attention and 100%. Well done.”

“I am keen for JSP to remain as a support to our family. Our CM has hit the ground running and, has embraced the issues full on.”

“Thank you for always talking directly to my child and talking to her first rather than me. It's amazing.”

“A huge thank you, A, for all your support and patience over the last 4 years - you are a very special person and I am glad we were lucky enough to cross paths.”

“I'd like to thank you for your tremendous efforts and your very human interaction with my family. It means a great deal to us.”

“The client talks very positively about her relationship with FP, her Case Manager.”

"I can't thank you enough for your support and guidance during my time with JSP. It will definitely stay with me over the years ahead"

"Denise brought a great deal of energy, know-how and her natural warmth to my client’s MDT. She quickly got to grips with the complex issues of the case and led the large MDT (a mixture of privately funded and statutory provision) with expertise. You can tell from the moment you meet Denise that she is passionate about the work that she does and securing the best outcomes for the client. As the person with responsibility for managing the client’s finances, I have found Denise to be excellent in putting forward proposals that not only achieve the client’s goals but are also affordable and sustainable."

"Working with Denise has enabled me to reflect and think about my own practice as a social worker and I feel that we have been able to reach better outcomes for MV by working jointly and cohesively together. Denise has been approachable, enthusiastic and person-centred in all of the work she has done with MV. Looking back, it is clear to see how much Denise has impacted on MV’s outcomes, well-being and safety. She has been pivotal in making such big changes and her perseverance has paid off. It is clear that Denise has a lot of knowledge and alongside this she has demonstrated compassion and commitment to improving the care that MV receives."

“Rachel is a committed individual, who is keen to build working relationships within her teams to ensure a cohesive and collaborative approach to client care. I have always found Rachel to be approachable which supports remaining focused upon achieving client goals. Rachel builds relationships with her clients demonstrating respect and compassion, advocating for them to ensure their goals are worked towards. This approach enables Rachel to have a clear understanding of clients’ needs and thus recruiting the correct MDT members to meet their needs.”

“I’ve had the pleasure of working closely with Rachel Blades, and I can’t speak highly enough of her as a clinical case manager. Rachel’s background in nursing is a huge asset, giving her a wealth of knowledge to draw from when managing complex cases involving adults with spinal injuries and children with brain and spinal injuries. Working with Rachel has been a pleasure, as she seamlessly integrates the services of various professionals, ensuring that her clients receive comprehensive and holistic care. She works collaboratively within the MDT, while always advocating for her clients’ best interests. Her friendly and approachable nature makes collaboration easy and ensures that everyone is working towards the same goal.”

“As a legal professional working with clients who have experienced significant trauma, partnering with JSP Case Management has been invaluable. Their team brings a necessary combination of legal insight, empathy, and professionalism that makes a profound difference in the lives of our clients. The case managers at JSP are not only highly knowledgeable about the legal system, but they also understand the unique challenges faced by traumatised individuals navigating complex legal proceedings. They approach each case with empathy, patience, and a trauma-informed mindset, ensuring that clients feel heard, supported, and empowered throughout the process.

I would like to take this opportunity to thank you for your help and assistance with our son's rehab – it certainly has worked both ways.

It has been an absolute pleasure working with you over the years to support our client. You have been an incredible support to us all throughout her legal process and she has been so lucky to have you by her side. I really hope we get to work together again in the future

Thank you for everything. I honestly can’t thank you enough for everything you’ve done for me.