JSP have a culture of valued and dedicated professionals, working collaboratively to provide a quality service that everyone is proud of.
Our mission is to be relentless in our efforts to provide high quality standards, whilst ensuring best value to our clients.
To do this, we have outlined five company values that will allow us to hold ourselves against them and make sure we maintain the standards we have worked to hard to set.

Respectful
Due regard for the feelings, wishes, or rights of others.
This value starts within JSP and applies to the entire team. We advocate for all individuals to be treated in a manner that they wish to be treated themselves.
If all within JSP feel valued and respected then they are in best position to serve their clients, families, and support workers, naturally treating others in the same manner. This culture then grows through role modelling and cultivates a positive environment to work.
Supportive
JSP has a support network that is so robust that it means that there is never a time when a member of the team can’t speak to a peer, senior or manager. Our supportive culture promotes that no member of the team is to end the day or week worrying about anything. We have a safe environment where they can talk to someone about anything.
Quality assurance and robust, cost-effective clinical practice is of paramount importance to JSP and as part of that all of our team utilise the support network to case plan and clinically reason so that the best possible outcomes can be achieved for our clients.
Accountable
JSP recognise the importance of holding team members accountable to their tasks, duties and responsibilities. We promote that all of JSP simply “do what they said they would do”.
Without accountability we are at risk of not progressing. Not progressing is going backwards and JSP want to improve every single day.
Holding our team accountable can be uncomfortable, but it results in progress being made in a timely and efficient manner.
Passionate
JSP demonstrate their passion and commitment to their roles, which is something that can’t be anything other than genuine and sincere.
We stand by the quotes that read, “skills are cheap, passion is priceless” and “purpose is the reason you journey, passion is the fire that lights the way”.
Equitable
Our JSP culture is to provide the best value our services, whilst also maintaining the quality-of-service provision for all.
“Our values have derived from the 10 leadership principles from Active Care Group. We have a determination to follow and live by our mission statement and recognise that all of our values must be in all that we do. The values are the core of JSP and reflect on what JSP has promoted for 30 years, whilst also acknowledging the growth, evolution and progression of the company moving forward.”
Business Director, Andrew Patterson